6 UCaaS Trends Set to Dominate in 2025: AI, Automation, Integrated Workflows + More
Unified Communications-as-a-Service (UCaaS) is redefining the way businesses collaborate and communicate. While these purpose-built platforms have already been adopted across all industries, they’re not done evolving and adding even more value to operations. The recent surge of growth in Artificial Intelligence (AI) and advanced automation has given rise to enhanced utilities and entirely new use […]
UCaaS vs. Traditional PBX: Which Communication Solution is Right for Your Business?
Communications are the lifeblood of any organization, but there are competing options for how they are implemented: UCaaS and traditional PBX. Unified Communications-as-a-Service (UCaaS) platforms are cloud-based and provided by a software vendor. These platforms often include advanced and in-demand features like call analytics, virtual meeting rooms, and integration of customer relationship management (CRM) tools. […]
Harnessing the Power of Microsoft Teams Phone: A Game-Changer for Business Communication
In the era of remote work and digital collaboration, businesses need reliable communication tools to stay connected and productive. Microsoft Teams, a popular collaboration platform, offers an all-in-one solution, including a feature called Microsoft Teams Phone. This powerful telephony system combines the benefits of traditional phone systems with the convenience and flexibility of modern technology. […]
