UCaaS vs. Traditional PBX: Which Communication Solution is Right for Your Business?
Communications are the lifeblood of any organization, but there are competing options for how they are implemented: UCaaS and traditional PBX. Unified Communications-as-a-Service (UCaaS) platforms are cloud-based and provided by a software vendor. These platforms often include advanced and in-demand features like call analytics, virtual meeting rooms, and integration of customer relationship management (CRM) tools. […]
