Artificial intelligence has the potential to revolutionize how your business operates, but only if you can find the right tools.
In the first part of our business AI series, we reviewed the technology fundamentals. Next, we focused on how to prepare your organization for AI adoption. Today, we’ll wrap things up by showcasing some of the best tools on the market.
Small Businesses
Five years ago, the idea that a small business or lean startup could compete with a heavy-hitting enterprise organization seemed absurd.
Today, however, artificial intelligence can help bridge that gap. The solutions below offer the perfect blend of usability, cost-effectiveness, and functionality, all without requiring a huge technical investment.
Remember that even though these tools are ideal for small businesses, they can be equally valuable for mid-sized and large enterprises.
N8N
With over 400 integrations, N8N is one of the most popular workflow automation platforms in the world. Designed for both technical and non-technical users, the platform supports drag-and-drop automation for everything from DevOps to sales.
There’s also an enterprise offering with custom integration and deployment options.
Dialpad AI
Developed from Dialpad’s 2018 acquisition of TalkIQ, Dialpad AI brands itself as the first AI-powered customer communications platform. It equips businesses with sentiment analysis, real-time transcription, keyword tracking, and automated call summaries.
Built on the proprietary Large Language Model (LLM) DialpadGPT, it leverages over seven billion minutes of conversational data.
Datadog
A comprehensive Cloud-Monitoring-as-a-Service (CMaaS) platform, Datadog is powered by an AI engine that automatically detects, analyzes, and surfaces anomalies within your ecosystem. What’s more, it comes with a conversational AI known as Bits so teams can interact with observability data through natural language.
Claude
Anthropic’s Claude excels at tasks such as brainstorming, coding, vision analysis, and document processing. It offers several different models, each one geared toward a certain use case or need. The multimodal chatbot was also developed with safety, accuracy, and privacy as priorities.
Jasper
Jasper is a tool designed with a single goal in mind: Enabling and empowering your marketing team. Leveraging conversational AI, it helps marketing teams generate, translate, personalize, and deliver a broad range of creative materials. Developed to adhere to marketing best practices, Jasper can also be configured to follow brand and style guides.
Botpress
Botpress makes it easy to create powerful, purpose-built AI chatbots for sales, automation, product management, and more. Agents developed through the platform can be deployed across virtually any channel, including Microsoft Teams, Slack, Line, and WhatsApp. It also supports multiple LLM providers and integrations.
ManyChat
An automated customer outreach platform, ManyChat can deploy intelligent, dynamic chatbots capable of communicating via SMS as well as integrating with social networks such as TikTok and messaging apps like Telegram. It offers a drag-and-drop flow builder, intent recognition, and intelligent personalization.
Julius
An analytics tool built to democratize data, Julius provides users with a conversational interface that makes it easy to visualize, manipulate, and analyze complex datasets. The platform’s greatest strength is arguably its versatility. Alongside data science, it can be deployed for education, scientific research, business intelligence, marketing analytics, and financial planning.
Unleash
Although it markets itself as an enterprise AI platform, Unleash provides just as much value to smaller organizations. The search platform integrates with over 70 SaaS tools, with AI assistants for popular solutions like Salesforce and Zendesk. It also features customizable deployment options, with choices including shared, single-tenant, and self-hosted.
Fireflies.ai
An easy-to-use meeting assistant, Fireflies.ai can record, transcribe and analyze conversations to generate both summaries and action items. Usable with just about any meeting platform, the solution provides AI-powered search via a conversational interface.
Mid-Sized Organizations
As something of a middle ground between small businesses and enterprise, companies in this space require scalable, robust solutions that offer both extensive integration and deep customizability.
Microsoft Copilot Studio
Copilot Studio functionally hands you the reins to Microsoft’s powerful AI tool via a virtual, low-code development environment. It allows your team to quickly build autonomous agents for customer engagement, workflow automation, and more. You can even leverage Copilot to assist you with the development process.
Glean
Glean connects directly to your data and uses it to build a tailored knowledge graph via Retrieval-Augmented Generation (RAG). With over 100 connectors and a robust API, it’s capable of consolidating information from a broad array of sources. It also supports low-code agent development and offers an intuitive virtual assistant.
Einstein
Bring conversational AI to any workflow across sales, service, marketing, and commerce. That’s the core selling point of Salesforce’s AI, which integrates machine learning, natural language processing, and predictive analytics into the industry-leading Customer Relationship Management (CRM) tool.
Algolia
Algolia brands itself as AI that truly understands your users. The search and discovery platform is both scalable and easy-to-use, with API clients that can integrate with and index data in minutes. Highly customizable, Algolia is ideal for industries like eCommerce, media, and SaaS.
DataRobot
A sophisticated and intuitive end-to-end platform for building, training, and tuning predictive models, DataRobot supports agentic, generative, and predictive AI. The platform’s biggest draw is that it doesn’t require extensive data science expertise. Instead, it allows employees to directly embed AI into their own processes and workflows.
H2O.ai
Presenting itself as the world’s best tool for deep research, H2O.ai stands out from its competitors in a few ways. First, the end-to-end platform is built to ensure your business controls every piece of the deployment. It’s also incredibly cost-efficient, with unlimited text generation, low-code AI app creation, and a unique combination of GenAI and automatic machine learning.
Gong.io
An all-in-one conversational intelligence platform, Gong allows sales teams to record, transcribe, and analyze calls. They can then use insights from those calls for everything from sales coaching and data intelligence to revenue forecasting. It goes beyond sales calls as well, with a data engine that automatically captures and maps information across your business’s revenue cycle.
Drift
Salesloft’s conversational marketing solution leverages artificial intelligence to engage and qualify leads in real-time, integrating with your CRM system to improve the customer experience while also empowering both your sales and marketing teams. The platform can also identify and engage high-intent buyers through personalized messaging.
Nile
Thanks its unique closed-loop automation framework, Nile’s network automation tool provides continuous monitoring, optimization, troubleshooting, and maintenance. More notably, it’s capable of making decisions on its own to optimize performance, improve reliability, and address outages. Built on a standardized network architecture, it can deploy across virtually any network environment
Gruve
Gruve promises to help turn your business into an AI powerhouse — and with its comprehensive suite of AI solutions, it’s primed to deliver. In addition to network automation, Gruve offers solutions for data management, marketing, and cybersecurity. Its technology partners include Amazon, Nvidia, Cisco, and Microsoft.
Large Enterprises
Our last set of solutions blends cost-effectiveness with security and scalability. More importantly, they’re also built for integration and customizability, so your enterprise can deploy AI tools for specific applications, departments, and industries.
Watsonx
IBM has been a frontrunner in the enterprise AI space for quite some time. The watsonx Assistant continues this trend, delivering a user-friendly interface that makes it easier than ever to build sophisticated virtual agents. Through a drag-and-drop conversation builder and pre-built templates, it allows teams to leverage multiple AI models alongside RAG.
Vertex
Google’s Vertex AI platform gives your team access to over 200 foundation models, including the latest version of Gemini. The comprehensive development suite includes specialized APIs and services for working with Google’s infrastructure alongside tools for computer vision, structured data, and conversational AI.
GPTbots.ai
This powerful AI development platform combines drag-and-drop functionality with comprehensive security and compliance tools, allowing you to create and train enterprise-grade agents with just a few clicks. It supports custom LLMs and knowledge bases while integrating with a wide range of tools and platforms. Multi-agent functionality is also on the platform’s roadmap.
Amelia
A recognized leader in conversational AI and business process automation, Amelia has a deep understanding of natural language and context. Built for seamless integration, scalability, and security, Amelia’s AI agents are fluent in over 100 languages. Alongside delivering an elevated customer experience, they can enhance productivity and problem-solving for IT, HR, and more.
UIPath
Artificial intelligence is at its best when augmented by human intelligence. That’s one of the core ideas behind the UIPath Platform, a powerful enterprise automation tool that brings together humans, AI agents, robots, and AI models. Flexible and secure, it supports both robotic process automation and AI integration to help businesses truly revolutionize workflows.
Amazon Bedrock
A fully-managed AI development service, Bedrock enables your developers to experiment with some of the top high-performing foundation models, including Luma, Meta, Stability, Mistral, and Amazon. It delivers all the capabilities your team needs to build, train, customize, and deploy generative AI for just about any use case.
Coveo
Coveo is hardly new to the enterprise AI space. It’s been working with artificial intelligence for more than a decade now, and it’s leveraged that expertise to build a comprehensive and intelligent enterprise search platform, with APIs for passage retrieval, search, direct answers, and case classification.
Elastic
Branding itself as the search AI company, Elastic is trusted by roughly half of Fortune 500 companies. Its platform combines search, security, and observability with generative AI to support a broad range of use cases. Open, flexible, and secure, it’s able to deliver results with unprecedented speed and relevance.
Guru
Knowledge management is often one of the most significant challenges facing large enterprises. That’s where Guru comes in. Its seamless, intuitive platform creates a single source of truth for your company’s information, along with the ability to create custom knowledge agents.
Sinequa
Specifically designed for large-scale organizations, Sinequa combines AI, ML, and NLP into a single platform capable of processing and generating insights from diverse, multi-terabyte datasets. It seamlessly integrates with and connects business applications, automates and streamlines content management, and empowers your people with secure, compliant AI assistants, all of which are centrally managed.
Unlock the Full Potential of Artificial Intelligence
What we’ve provided is hardly a comprehensive list. There are plenty of other tools and vendors on the market. And whether you want to implement one of the solutions above or find something more tailored to your needs, we can help.
Reach out today, and we’ll show you what AI can really do for your business.
